Medication Management Service

What is the Medication Management Service?

This is a new service offered by your pharmacist.

It allows you to sit down with your pharmacist and talk about your medicines, including:

  • The reason you are taking them;
  • When is the best time to take them;
  • Any problems you are having with your medicines;
  • Best ways to remember to take medicines;
  • Any other concerns or questions you may have.

Your pharmacist will also talk to you about how to make sure you continue to take your medication correctly.

They will then work with you to find ways to make managing your medicines easier.

You might benefit from the service if:

  1. You are taking medicines for heart disease, diabetes, asthma, COPD;
  2. You take lots of different medications, including ones from the supermarket or herbal shop;
  3. You sometimes forget to take your medication, or;
  4. You aren’t sure why you take some of your medications.

What does the service involve?

Initial meeting

This is with your pharmacist where you talk about your medications (about 30-45 minutes).

You will also discuss any changes you may need to make to ensure you are getting the best from your medicines.  These changes will be written into an ‘action plan’ for you.

Follow-up meetings

The pharmacist will contact you three more times over the next 12 months to see how you are going and if the changes have helped with managing your medicines.

How to I organise an appointment for myself or a member of my family / whanau?

Talk to your pharmacist and they will arrange a review for you either at your home or in the pharmacy.

 

What are the benefits to me from this service?

  • You will learn more about your medications and why you take them;
  • You will learn more about how your medications work;
  • You can check you are taking your medicines correctly;
  • You can get some help with remembering how and when to take your medicine;
  • You have the opportunity to ask any questions you may have about your medication;
  • It will reassure you and your family / whanau, and your doctor that you are taking your medicines correctly;
  • It will ensure you are getting the best from your medicines.
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